Ep 69, Jennifer Griffin, Shifting to a Proactive Approach to Customer Success

Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Thursdays

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Technology

Join Kristen Hayer, in conversation with Jennifer Griffin, VP of CS at Trust Radius as they talk about the process of transforming a largely reactive customer-facing team into a truly proactive customer success program.