Ep 82, Shari Srebnick, Building Account and Success Plans

Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Thursdays

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Join Kristen Hayer in conversation with Shari Srebnick, Head of Client Success US at Searchmetrics as she talks about how she worked with her team to build both an account plan template and a joint success plan.