Ep 88, Sunil Joseph, Professional Services or Customer Success?
Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Thursdays
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Join Kristen Hayer in conversation with Sunil Joseph, VP of Customer Success at Avanoo as we discuss how professional services are different from customer success, and how to make a shift from a professional services approach to a customer success approach if that is right for your company.