Four Pillars of Trust That Will Make or Break You as a Facilitator

We explore the power of creating trust in facilitation.Michelle Tillis Letterman, an expert on workplace communications and relationships, named by Forbes as one of the top 25 networking experts.Michelle shares key insights on the importance of connection, especially in a tech-driven and post-COVID world. We discuss the concept of 'mood memory,' the challenges of attention span in communication, and strategies to keep audiences engaged during meetings and workshops.Michelle emphasises the need for trust and vulnerability in leadership and facilitation, and she introduces her 'seven mindsets' to grow influence and impact. Practical tips on small talk, recognition, and effective communication styles for diverse groups are also shared.00:00 Introduction02:51 The Power of Connection03:22 Challenges of Modern Communication05:01 Strategies for Effective Communication11:04 Understanding Different Learning Styles17:17 Building Trust in the Workplace20:15 Mastering Small Talk22:13 Connecting Through Animals and News23:06 Fun Hypotheticals and Advice Questions24:25 The Power of Mood Memories27:05 Parenting and Management Parallels29:32 Authentic Recognition in Workshops31:33 Transformative Stories of Connection35:03 The Fascination with Connection37:58 A Superpower to Improve Workplace Communication39:32 The Connected Leader Course42:03 Final Thoughts⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.Host: Paddy DhandaPaddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.Contact Paddy: [email protected] to my newsletter:👉 Newsletter: https://www.superpowers.school/subscribeGuest: Michelle Tillis Lettermanhttps://michelletillislederman.com/ Get full access to Superpowers School at www.superpowers.school/subscribe