Take-Aways from the 2022 NRF ‘Big Show’ with Tony Sciarrotta

Large conferences may feel like a thing of the past, but some of the most popular events are actually starting to make a comeback. And while the attendance numbers aren’t at the same level as they were before the pandemic, so many new innovations have been put into use over the last 2 years that there is more to absorb than ever.Tony Sciarrotta has been the Executive Director of the Reverse Logistics Association since 2016. He has 35+ years’ experience in the consumer products industry, including 15 years of managing returns at Phillips. He has become an evangelist for improving the customer experience as a means of reducing returns, becoming an outspoken voice for the reverse logistics industry in the process.In this interview, which is part of the Reverse Logistics Series, Tony joins co-hosts Scott Luton to share his observations and take-aways from the recent 2022 National Retail Federation ‘Big Show’ in New York:• How secondary marketplaces for used goods are gaining traction as new items and products continue to be in short supply• The new collaborations between retailers, technology providers, and logistics partners that will change how business is done• The role that AI is playing in sorting returns more efficiently so that the best use for each product is foundAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeWebinar- Harness Supply Chain Data to Drive Better First-Mile Performance: https://bit.ly/3t0DQTg Webinar- Data at the Heart of Supply Chain Resilience and Agility: https://bit.ly/3I7kDndCheck out the 2022 Supply Chain and Procurement Awards: https://supplychainprocurementawards.com/Learn more about the 2022 Reverse Logistics Association Conference and Expo, February 6-9: https://rla.org/event/125This episode was hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/take-aways-nrf-big-show-820