Why Retailers Must Optimize Their Digital Channels (And How to Do It) with DHL's Nabil Malouli

eCommerce is having a moment, but can retailers meet that moment with the right strategies and tools? In this episode, Scott and Greg chat with DHL SVP of Global eCommerce Nabil Malouli on the evolution of digital channels over the last five years, why social commerce is the new frontier, how reverse logistics can make or break profitability, whether automation can lend a robotic hand and more.Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q2 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR: Sustainability and Profitability: The ripple effect of shipping less air https://bit.ly/3A87xFMWEBINAR- Key Elements to a Successful WMS Lifecycle: https://bit.ly/3Q3F2O6This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/why-retailers-must-optimize-digital-channels-dhl-957