How Carriers Can Improve Services for Retailers in Disruptive Markets

How do we expect carriers to innovate following the disruptions of the last few years? With service and reliability taking a major hit during the pandemic, carriers are now center-stage with an opportunity to prove themselves as both business partners and technology providers. Last week Don Davis sat down with Pete Mento, former Global Head of Procurement & Products at Wayfair, to discuss the role carriers could play in the next decade and why their relationships with shippers are chang...