How to Create Trust and Transparency in Your Ocean Contracting Process

When Jewel Jennings-Wright worked at the Federal Maritime Commission, a lot of shippers, carriers, and NVOs would come into the commission to voice their concerns around contract disputes. The challenge was more often than not the shipper and carrier weren't even clear on what the rules were! Each side was not clear on what they had to fulfill and it was almost like the two parties were having completely different conversations. In our latest episode, Don and Bryan sit down with Jewel Jenn...