#41 LISTENING with author, consultant, & legal veteran Norman Bacal

Listen, as Norman Bacal, author, consultant, and 35 year legal veteran, shares his insights and stories about how active listening can help you not only learn, but also improve your relationships with co-workers, clients, family, and friends.  You will learn strategies for active listening, including the ideal mindset for listening, what to project, how narcissists are (sometimes) non-listeners, tips on small talk, as well as advice on developing relationships with clients.    References & Links Norman Bacal * Website – https://normanbacal.com/ * LinkedIn – https://www.linkedin.com/in/norman-bacal-16772a23/ * BOOKS: * “Breakdown” by Norman Bacal – https://amzn.to/2FDyu6E * “Odell’s Fall” by Norman Bacal – https://amzn.to/2TdbinM * Also recommended book “Quiet” by Susan Cain – https://amzn.to/39TR2xD   Listening References  Types of listening * http://changingminds.org/techniques/listening/types_listening.htm * https://www.prdaily.com/4-listening-styles-communicators-should-know/ Narcissism & listening * https://www.apa.org/research/action/speaking-of-psychology/narcissism * https://www.psychologytoday.com/ca/blog/resolution-not-conflict/201509/what-is-the-most-overlooked-symptom-narcissism Active Listening * https://www.fastcompany.com/90372821/how-i-learned-to-be-better-at-active-listening-as-a-manager? Julian Treasure TEDTalk *  https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better/   Talk About Talk & Dr. Andrea Wojnicki * Free Weekly Email Blog – https://talkabouttalk.com/blog/#newsletter-signup * Subscribe to the Podcast: https://talkabouttalk.com/podcasts/#subscribe * Website – https://talkabouttalk.com * Facebook group – https://www.facebook.com/groups/2512948625658629/ * Andrea’s email – [email protected]   INTERVIEW TRANSCRIPT Dr. Andrea Wojnicki: Thank you so much, Norman, for joining us here today to talk about listening. Norman Bacal: Oh, thanks, Andrea. AW: I have a question for you to start with regarding the significance of listening. How would you say listening ranks in terms of significance in effective communication versus all the other skills that we can acquire to become effective communicators? NB: I don’t think anything else comes close to listening, because most people talk because they want to be heard. And it’s a very tough skill,