96: Informating at Work -- Shoshana Zuboff (Summary of Episode)

Coming soon! We will discuss Shoshana Zuboff’s ethnographic study of how work changed with the introduction of information technologies in the 1980s. "In the Age of the Smart Machine" discusses how computers changed the meaning of work for both front line industrial workers and their managers, telling a rich cautionary tale about how these technologies upset the balance of power in the workplace and what managers did about it