Automotive Damage Repair - How To Fix Your Auto Reputation

Talking Automotive with Mark and John - A podcast by John

Categories:

If you’re an automotive dealer, you know how important your automotive dealer brand is. What do you do if you have a damaged reputation? If a brand has a major hiccup, you need to understand the essence of the situation and how people feel about it. Really research it and get into the detail. First thing to do if it was the dealer fault is to apologise. Be authentic, honest and open. Built trust by listening. Then right the wrong. This video will show you step by step how to repair your auto reputation using simple techniques that are easy to implement every day!