Why Dealers Must Learn to Chat

In this episode of Why Dealers Must Learn to Chat, Andreas Walker from UON Global, talks about the future trends in automotive. Andreas shares his insights into the changes that are happening in automotive digital trends and how this will impact both dealers and OEM's. Andreas talks about how the more the automotive industry automates the digital process the more customers want to be treated as a human and need a human person to speak to. He speaks about how it is important to build rapport and trust and the need to chat to the customer without necessarily trying to close the sale. If you're interested in learning more about the latest digital trends watch this episode of why Dealers Must Learn to Chat or watch the full episode to get an in-depth analysis. #automotive #digital #businessimprovement