Three Disruptors of Retail Workforce Management: Omni-Channel, Labor Laws, and Millennials

In this episode, Tyler Owen, Senior Director Solution Strategy at JDA Software, discusses the disruptive impact omni-channel, millennials, and labor laws are having on retail workforce management. He addresses the following questions and more: How is omni-channel impacting workforce management, both at distribution centers and at stores? Is omni-channel changing the way retailers hire and train associates? ... Read moreThree Disruptors of Retail Workforce Management: Omni-Channel, Labor Laws, and Millennials