How are business leaders using AI/ML to improve customer experience?

If you’re interested in gaining a deeper understanding of the role of AI in enhancing customer experiences, look no further!  This week’s episode of Tech People features Jeff DeVerter, the Chief Technology Evangelist at Rackspace Technology. This conversation is all about AI and machine learning. Jeff will let us in on the history of AI and the significant impact it has on various industries, from healthcare to finance, and how it is being used. From chatbots and virtual assistants to recommendation systems and sentiment analysis, AI has become an indispensable tool for companies seeking to understand and cater to their customers' needs. Join us to understand the role of AI in enhancing customer experiences and decision-making processes, as well as the ethical considerations that come with this rapidly advancing technology!