The Foundation of CX in Home Lending!
Tech People - A podcast by Ken Coyne
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Explore the customer-centricity in finance on this week’s Tech People Podcast episode! Meet Janis Avila, a true expert in home lending. Learn about its foundations and the vital roles of trust and personal connections. Janis outlines the success pillars for enhancing customer experience as well as shares advice on integrating it into your business culture. Tune in to learn how to align leadership for a brighter future!