The pandemic will force sports to reimagine the fan experience

When I was 10 years old, my dad took me to Fenway Park for the first time. I remember quite clearly walking up the runway and seeing the brilliant green lawn and being totally and completely amazed. Now that’s a great customer experience. I was hooked simply by the beauty of the ballpark, even before […] Learn more about your ad choices. Visit podcastchoices.com/adchoices