Challenging the Status Quo in Healthcare: AccentCare CIO Brett Lansing on Driving Transformation, Innovation, and Employee Satisfaction
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) - A podcast by Metis Strategy
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870: Innovation is key to becoming a nimble enterprise, and an important way to foster a culture of innovation is to ensure employees have the ability and the forum to share their ideas. In this episode of Technovation, Brett Lansing, Chief Information Officer of AccentCare, shares his insight into how technology, particularly innovations like generative AI, plays a crucial role in enhancing patient services and alleviating the administrative burden on clinicians, and the process behind driving that innovation at the company. He discusses the importance of aligning technology with business strategy, challenging the status quo, and fostering a culture of innovation and employee satisfaction. Brett dives into the Quarterly Ideas Forum he has developed to amplify voices across AccentCare and ensure the company isn't resting on its laurels. Brett also highlights the significance of cybersecurity in healthcare and shares his experiences and benefits of working in a private equity-owned company. Finally, Brett concludes with the keys to his success and recounts the career development philosophies passed down to him, offering valuable guidance for increasing marketability and succeeding in leadership roles.