Digital Tools for a Healthier World: Kevin Doyle on Ecolab’s AI Strategy

Kevin Doyle, Chief Digital Officer at Ecolab, joins Peter High to unpack how the company is scaling innovation through AI, IoT, and a modern data backbone. In this episode, Kevin shares how Ecolab Digital was formed to unify commercial product innovation, internal IT, and supply chain digitization. He describes the company’s use of agentic AI and generative tools to equip 28,000 field reps with insights, how digital twins and subscriptions drive monetization, and why MAP (Modern Analytics Platform) is central to value delivery. Key topics include: Empowering field teams with generative AI and IoT-backed insights Monetizing digital offerings through connected services and usage modeling Embedding factory AI and vision tech in supply chain operations Using third-party data (e.g., weather, Yelp) to tailor solutions Fostering a pod-style innovation culture with R&D and design integration