AI in Customer Interactions
TECHTalks New Tech Frontiers - A podcast by Raquel Buscaino, Emerging Technology Lead, Deloitte Consulting LLP - Thursdays
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In this episode, host Raquel Buscaino invites Simon McLain, US Chief Strategy & AI Officer of Deloitte Digital, to talk about the role AI increasingly plays in customer interactions, from marketing to customer support to sales.