048 How to get clarity by communicating user problems visually | Podcast with Ohad Ronen - Record

Tekpon SaaS Podcast - A podcast by Tekpon

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Record helps support teams significantly reduce the support cycle by allowing end-users to create visual sharable records of their problems. The company can use these records to collaborate, understand and resolve users' problems quickly. All works from the product without downloading anything. Connect with Ohad 👇 Record: https://torecord.it LinkedIn: https://www.linkedin.com/in/ohadnr Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡ Website: https://tekpon.com SaaS Entrepreneurs & Startups: https://www.facebook.com/groups/tekpon The topics we've discussed 🕐 00:00 Intro 00:14 What is Record? 01:05 The biggest problem 02:13 Top 3 features 03:13 Record pricing 04:00 Success stories 06:00 How do you differentiate? 06:52 When did you start? 07:55 Have you found PMF? 09:15 How big is your team? 10:03 Raising funds 11:10 The importance of focus 15:18 What is your story, Ohad? 19:38 What's your favorite software? #community 21:40 Outro