056 What your startup needs to connect with more customers | Podcast with Soumitra Deshpande - Freshworks for Startups

Freshworks for Startups helps you with everything you need to connect with customers more effectively and more often, so you're free to focus on scale. Get started with up to $10,000 in credits. Freshworks makes it easy for businesses to delight their customers and employees. They do this by taking a fresh approach to building and delivering software-as-a-service that's affordable, quick to implement, and designed for the end user. Connect with Soumitra 👇 Freshworks for Startup: https://www.freshworks.com/company/partners/startup-program LinkedIn: https://www.linkedin.com/in/soumitradeshpande Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡ Website: https://tekpon.com SaaS Entrepreneurs & Startups: https://www.facebook.com/groups/tekpon The topics we've discussed 🕐 00:00 Intro 00:15 What is Freshworks? 00:55 The story of Freshworks 02:10 What is Freshworks for Startups? 05:07 Freshworks for Startups for free 05:45 Do you have to be part of any organization? 06:57 Employee number 1 Freshworks for Startups 08:40 What should startups focus on in 2023? 11:55 How can founders build a customer-centric startup? 17:40 New trends in the Customer Experience space 23:03 Why should companies choose Freshworks for Startups? 27:00 How big is your team? 28:20 When did you join? 29:45 What is your story, Soumitra? 31:45 Mentor at startup programs 31:20 What's your best piece of advice for starting founders? 33:13 Favorite software? 33:55 Outro