147: “The Account Management/Customer Success Growth Playbook” (Solo Episode) with Tyler Meckes

Over the past 5 years in Account Management/Customer Success roles, I’ve documented my entire journey. In this week’s episode of The 20% Podcast, I broke down my “AM Growth Playbook” that is the same playbook I’ve used to: - Grow my Book of Business from $0 to $5M - Consistently Achieve >200% Quota - 120% NRR In this episode, I discuss: Understand Your Role/Learn KPI Business Model/Data Access Prioritization Key Relationships Account Map Customer Research (Internal and External) Use Cases Cross-Selling Guide Account Prioritization Guide Please enjoy this week’s episode of The 20% Podcast. ____________________________________________________________________________ I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me!  Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-community I want your feedback! Reach out to [email protected], or find me on LinkedIn.