#144: How To Create Lifelong Customers & Raving Fans

What would be possible for your business  if your customers stuck with you like Velcro? Our guest today has literally written the book on creating lifelong customers and raving fans. Matt Ward is the author of "MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans". Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada. Matt is a professional member of the National Speakers Association.   Matt and his companies have received numerous awards, including: 40 Under 40 Chamber Small Business Owner of the Year Top Web Firm 7 Years in a Row Better Business Bureau Torch Award Finalist LISTEN NOW as we discuss, "How To Create Lifelong Customers & Raving Fans." --- Support this podcast: https://podcasters.spotify.com/pod/show/30minutehour/support