180 Asking About "Feelings" vs. "Thoughts." Does it Matter?

The Art of Sales with Art Sobczak - A podcast by Art Sobczak, cold calling and sales trainer

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The correct word or two can and does make the difference between success and failure in sales messaging. But, words don't operate on an island, they are interpreted in the context of the listener's situation. You'll hear whether or not it makes a difference to use "feel" vs. "think" in asking someone where they stand on your offer.