Auto Repair Industry Pay Structures Debated With Steven Fafel of AutoOps

Changing The Industry Podcast - A podcast by David Roman & Lucas Underwood - Mondays

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Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.Click here to schedule a free demo: https://geni.us/Shop-WareUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas Underwood and David Roman welcome the founder and CEO of AutoOps, Steven Fafel for a deep dive into the complexities of workplace motivation and compensation. Steven weighs in on how background shapes attitudes towards money and professional contentment, narrating the subtle dance between ethics and earnings in the auto industry. Lucas introspects a paramedic's dual life as a rock climber, symbolizing the balance between passion and livelihood, while David shares the story of Cameron Haynes to reinforce the notion of working to fuel personal pursuits. The trio engages in a lively debate on the auto shop pay structures, contrasting salary with commission-based models, and the implications on staff motivation.00:00 Desire for faster, touchscreen tablets persists.04:20 OE subscription provides accurate and reliable data.07:44 Dealerships prioritize data for sales opportunities.10:20 Expect complacency in demanding work environments.12:42 The Commission structure should align with company values.18:16 Incentivizing staff can improve trust in sales.19:41 Neglecting to schedule impacts the shop's work and revenue.22:20 Choosing fulfillment over money, pursuing meaningful activities.27:50 Disruptive car service leads to customer compensation.30:29 Workers unload quickly, stacking boxes efficiently.35:00 Trump's persona and fame lead to danger.35:43 Appreciate the chat, I always enjoy it.