Episode 140 - The Cost of Safety Negligence in the Auto-Industry With Brandon Dills

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.Click here to schedule a free demo: https://geni.us/Shop-WareUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Brandon Dills of Jarhead Diagnostics joins David and Lucas live from ASTE. They open up a can of worms on firearm safety, the risk of complacency, and his technician's narrow escape from disaster. They dig into workshop hazards, expose the crucial significance of communicating the value of tests to customers, the dynamics of diagnostic fees, and the hidden layers of revenue generation in shops. Topics discussed:03:01 Nightmares of potential crisis, business owner's realization.09:36 Rescue man from the car and check he's okay.13:18 Truck falls, legs trapped, narrowly escapes injury.17:25 NC law requires Workman's Comp for 4+ employees.21:39 Shop didn't finish the car and gave a false excuse.27:02 Tech shop owners collaborate with used car dealers.32:48 Sudden realization of miscommunication during pricing.39:53 Consumer informed of non-warranty repair options.44:29 The Line wasn't replaced and leaked fuel due to damage.48:51 Employee bragged about unethical practices, then left.55:00 Charging for information access: a necessary step.01:01:22 Large operations prioritize reputation and profitability, often clandestinely.