Ep32: Navigating Changes in Consumer Behavior During COVID-19 with Shane Pounder of FLIPP

The Business Essentials - A podcast by Viola Welang

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In this episode I am talking with Shane Pounder of FLIPP. His unique experience in engineering, lean six sigma and operations have strengthened his role as the VP of Operations and Marketing at Flipp.com. Our conversation is centered around how FLIPP navigated the changes in consumer behavior during the COVID 19 pandemic. Key points: Capacity building journey of FLIPP from start up to present Stages on consumer behavior changes during COVID-19 How the FLIPP maneuvered through the crisis Always find a way to add value to your customer Mentions: Website: https://corp.flipp.com/about-us Shane LinkedIn: https://www.linkedin.com/in/shanepounder Download the Flipp App on Google Play and in the Apple Store Flipp Instagram: https://www.instagram.com/getflipp