The Business of Healthcare Podcast, Episode 42: The Age of Healthcare Consumerism

The Business of Healthcare Podcast - A podcast by Center for Healthcare Leadership and Management

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Business Technology

Ken Robbins, CEO and founder of Response Mine Health, joins host Dr. Bob Kaiser for a discussion about what customer-focused healthcare looks like in an environment where patients play a much more active role in purchasing and consuming the healthcare services they receive.  They also discuss what healthcare providers can do to make the transition.