S5 E3: The standard you walk past, is the standard you accept

Listen to Lindsay talk about her work for QCS and what she commonly sees in both 'good' and 'outstanding' services.  She gives some great tips on effectively auditing and making improvements. We also talk about her passion project around falls based on best practice research around falls risk assessment and how a 'falls huddle' can make a difference.   Resources Guide to improvement; Learning from accidents and events digital module  External resources on the falls project   Action Falls Train the Trainer Course | Action Falls Program | University of Nottingham Online  Best practice to reduce risk in your care home using the ACTiON FALLS programme | QCS