310 - Leveling Up Fear Free

Ever wondered what the next level of Fear Free handling really looks like? Dr. Andy Roark sits down with Dr. Megan Bauer and Jessica Osborne of Latah Creek Animal Hospital in Spokane, Washington, to explore their transformative journey into Fear Free practice. From navigating staff and client turnover to implementing innovative low-stress handling techniques, this duo shares how they’ve created a practice where pets, clients, and team members thrive. Discover practical tips, lessons learned, and inspiration for building a Fear Free culture in any clinic. Gang, you're gonna love this episode!LINKSFollow Latah Creek Animal Hospital (https://instagram.com/latahcreekah) on InstagramFear Free Handling (https://fearfreepets.com/)Dr. Know-It-All Card Game (https://drandyroark.com/product/dr-know-it-all-card-game/)Dr. Andy Roark Charming the Angry Client Team Training Course (https://drandyroark.com/charming-the-angry-client/)Dr. Andy Roark Swag: drandyroark.com/shop (http://drandyroark.com/shop)All Links: linktr.ee/DrAndyRoark (http://linktr.ee/DrAndyRoark)ABOUT OUR GUESTSDr. Megan Bauer, DVM, Fear Free Certified EliteDr. Megan Bauer, co-owner and medical director of Latah Creek Animal Hospital, graduated from Washington State University in 2015 and became Spokane’s first Fear Free Certified veterinarian. She is currently an Elite Fear Free certified professional. She is passionate about behavioral medicine and feline care but loves all her patients. Outside of work, Dr. Bauer enjoys camping, four-wheeling, and agility training with her two dogs, Remy Pierre and Oliver Elvis, and spending time with her three cats, Trixie, Chandler, and Jinkx.Jessica Osborne, CVPM, Fear Free TrailblazerJessica Osborne, co-owner and hospital manager of Latah Creek Animal Hospital, has been in veterinary medicine since 2003 and earned her CVPM in 2016, becoming Spokane’s first. A Fear Free advocate, she helped get the first clinic in Eastern WA certified and most recently helped Latah Creek achieve Fear Free Practice Certification in 2021. Jessica is a thoughtful leader who values positivity and accountability. On weekends, she enjoys riding dirt bikes with her husband and kids, alongside their two dogs, Benelli and Dash, and two cats, Rocco Wilson and Gustov.