The Role of Strong Relationships in Managing Conflict

In an inspiring discussion with guests Laura Ash and Kul Muhay, Andy Lopata looks at the role of strong relationships in managing conflict situations. Laura Ash is a former police and counter terrorism officer turned health and well-being coach. Kul served for many years in the UK police service. He is a leadership and emotional intelligence specialist, who has spoken widely across private and public sectors on developing emotionally-intelligent leaders and cultures. Emotional intelligence is about understanding the social context or environment you're in and then building relationships. This is so important in diffusing conflict situations. Andy, Laura and Kul talk about trust, leadership, police response and gathering intelligence. They also examine inclusion, culture and conflict within the police force.