Engaging Contract to Hire Staff in a Tough Contact Center Labor Market

We discuss ways of engaging contract to hire staff in a touch contact center labor market. Managing Director of Customer Care for Best Western Hotels and Resorts. He has been in his current role for the past 6 years and with Best Western for 10 years. He has held a Contact Center leadership role for the past 22 years and have been in Contact Center sales/service for 28 years. Episode Sponsors: www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com