Communities are Conversations with Carrie Melissa Jones, Pt. 1

I'm thrilled to be able to share this conversation with Carrie Melissa Jones with you! Carrie is the co-author of Building Brand Communities, with Charles Vogl, and she's kind of a big deal in the community-building world. She's also an alum of the facilitation masterclass and a friend.  In this wide-ranging conversation, we dig deep on the subject of community as a conversation. As Carrie says, every community starts with a conversation, and conversations are what sustain communities and hold them together. Some of what we cover in this 3-part episode: What community really is, and how organizations get it wrong The power of online relationships and how they can help us How the community-builder affects the community The inner work that goes along with community building, and how that affects brand communities The conversation that launched a book - the story of Building Brand Communities The difference between meaningful engagement and empty engagement Why brand communities? What role do they play in rebuilding our social fabric? How modern community-building efforts are still being shaped by outdated ideas Parts 2 and 3 are coming soon! Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes  and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Also: I use and love REV for the accurate transcripts they make for me...it makes making my podcast notes and essays more meaningful and insightful. I love reading the transcript and listening to the session at the same time….it really gets the conversation into my brain! I also use the automated transcription feature for my coaching clients to help them get maximum value from our sessions. Head over to http://bit.ly/tryrev10off to get $10 off your first order. In full transparency, that’s an affiliate link, so I’ll get $10 too! Links Carrie's Website Podcast episode: Being a Beginner is Often the Key We Need for Empathy and Creativity Building Brand Communities, by Carrie Melissa Jones and Charles H. Vogl The Power of Ritual with Casper ter Kuile