Megan Bowen sells to tell the truth, the whole truth, and nothing but the truth

Contrary to popular belief, the customer is not always right. But that doesn’t mean you don't stop treating them with empathy.  That’s something today’s guest, Megan Bowen, COO & CCO at Refine Labs , learned early in her career. In this episode, we discuss: Why penicillin can’t cure a TBI Why the customer is not always right Why honesty really is the best policy Subscribe to The Customer Engagement Lab and never wake up in a cold sweat worrying you missed an episode ever again.