143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey

Virtual professionals not only grant you the time you’ve been craving, but they also improve your customer experience with processes and systems that work.In this episode, I interview Daniel Ramsey, CEO and Co-Founder at MyOutDesk, about how virtual professionals affect customer experience.Daniel and I discussed:- How VAs earned a shout-out in Tim Ferris’s 4-Hour Workweek- Setting expectations: the honeymoon metaphor- Why the Philippines provides such exceptional virtual professionals- When customers know they need VAs but can’t articulate it- Strategic gates and failsafesCheck out these resources we mentioned during the podcast:- Daniel Ramsey on LinkedIn- MyOutDesk- Airbnb- UberSubscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog. Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.