Customer Success Playbook - Postgame - Unpacking the Onboarding Process: A Key to Customer Success

We're thrilled to announce the release of our latest podcast episode, where Kevin Metzger sits down with Roman Trebon to unpack the critical elements of customer onboarding. Drawing from a month dedicated to exploring the nuances of this vital process, our guests share invaluable insights into making the onboarding experience a cornerstone of customer success.🔑 Key Highlights:The intricate comparison of onboarding to planning a wedding, emphasizing the importance of meticulous preparation and...