Customer Success Playbook S3 E30 - Marcelo Calbucci - AI Friday and PRFAQ
The Customer Success Playbook - A podcast by Kevin Metzger and Roman Trebon

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Send us a text Summary: In the finale of their insightful series, the Customer Success Playbook podcast hosts Roman Trebon and Kevin Metzger engage with Marcello Calbucci to unpack how AI is influencing the PR FAQ framework. Marcello shares key strategies on leveraging AI for research and feedback while cautioning against over-reliance that may erode critical thinking. From AI's role in enhancing processes to maintaining originality in strategic planning, this episode offers practical takeawa...