Unlocking AI-Powered Customer Support: Exclusive Insights from TheLoops CTO, Ravi Bulusu
The Customer Success Playbook - A podcast by Kevin Metzger and Roman Trebon - Tuesdays
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Send us a textIn this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger sit down with Ravi Bulusu, the co-founder and CTO of TheLoops. Ravi shares insights on how TheLoops, an AI-driven intelligence support operations platform, is revolutionizing customer support by providing real-time data integration and analytics. He explains the platform's ability to act as an AI layer on top of existing support systems, enhancing both agent efficiency and managerial o...