298: The CX Of Mobility
The CX Cast - A podcast by Forrester - Tuesdays
Forrester analyst Karine Cardona-Smits discusses the untapped potential of optimizing CX for a range of consumer mobility experiences such as ride-share.
The CX Cast - A podcast by Forrester - Tuesdays
Forrester analyst Karine Cardona-Smits discusses the untapped potential of optimizing CX for a range of consumer mobility experiences such as ride-share.