Globalization and CX
The CX Leader Podcast | A resource for customer experience leaders - A podcast by Walker Information - Tuesdays
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With more companies moving to globalizing their business, it can be easy to overlook the implications of not considering cultural differences required for CX programs in different countries. Steve welcomes back Bob Azman, a CX professional with over 40 years of experience and founder and CXO of Innovative CX Solutions, to discuss why companies should consider the customer experience in the context of other countries and cultures.
