The Pitfalls of Tech

The CX Leader Podcast | A resource for customer experience leaders - A podcast by Walker Information - Tuesdays

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Business

CX pros and business leaders rely on technology to provide the data and analysis of customer feedback, but it’s too easy to get stuck in the mud. Steve welcomes Walker technology experts Ryne Fanning and Rich Boits to the podcast for a discussion on how to avoid common mistakes when planning your technology strategy.