S2 EP 1 Thomas Reiser, executive director, ISTH

1:30 “If you’ve been given lemons, make limoncello out of it!” 2:30 “One of our board members said, ‘guys this is not looking good’. So, we pivoted quickly!” 5:30 It’s getting more challenging. The expectations for virtual are rising and rightly so.” 11:50 “Keystone events will do well. ‘Me too’ events are going to have a harder time.” 12:32 “We need to evolve our formats to show the ROI of the physical get-together” I5.59 “Associations have to start looking at how dependent they are on conferences economically” 16:20 “We’re going to start looking at destinations more closely. You don’t need taxi strikes on top of everything else.” 18:05: “I am super impressed with how accommodating and collaborative the meetings industry has been, but obviously that can’t last for ever.” 20:20 “In the virtual world we had a higher number of women attending conference. That was startling. 23:00 “Our organisation was thrown in the spotlight like never before, and we were very well prepared. 24:00 “We had very good board – staff relations which allowed us to act very quickly! That’s super important. 26:00: “I can only recommend this book!”  See omnystudio.com/listener for privacy information.