22. From Domino's to Deliveroo: Exploring Delivery Innovation with Keith Bird, CEO of Marugame Udon Europe

With extensive experience with brands such as Gourmet Burger Kitchen, West Cornwall Pasty Co. and Krispy Kreme, Keith Bird shares his invaluable insights on how consumer demands are reshaping the industry. We’ll explore how apps have revolutionized restaurant operations and customer trust, the influence of cultural acceptance on diverse culinary offerings, and the significant rise of aggregators like Uber Eats and Deliveroo. In this episode, we discuss:Importance of consumers in the food delivery ecosystem.Evolution of delivery platforms like Deliveroo and Uber Eats.Balancing dine-in and delivery business models in restaurants.Role of apps in enhancing restaurant visibility and trust.Strategies for optimising in-home dining experiences.Adapting international cuisines for delivery and takeaway.Future innovations in food delivery… including drone usage.Links mentioned in this episodeMarugame UdonKeith Bird on LinkedInLike the show? We’d be hugely grateful if you could help us spread the word by taking 1 minute to leave us a rating and review on your podcast platform of choice. Full instructions at https://www.thedelivery.world/ratingsandreviews