Should We Ever Do This At The First Visit?
The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices - A podcast by Dr. Richard Madow
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[heading] Should We Ever Do This At The First Visit? [/heading][divider line_type="Full Width Line" line_thickness="3" divider_color="accent-color" custom_height="50"] In this episode, Dr. Rich shares a question he got from an attendee at a recent seminar - is it ethical to do a prophy on the first visit? To answer, Rich shares an interesting event from The Madow Brothers' history. Then the theme continues on the secret shopper calls. A patient is trying to find an office that will do a cleaning on the first visit. The results? You gotta listen to find out what happened, but let’s just say they were pretty dismal. If you have a question for “The Fixers,” please email us at [email protected]. We’d love to hear from you! [nectar_btn size="large" button_style="regular" button_color_2="Accent-Color" icon_family="none" text="GET A FREE DENTAL PRACTICE SNAPSHOT" url="https://qs103.infusionsoft.app/app/form/analysis"] [divider line_type="Full Width Line" line_thickness="3" divider_color="default" custom_height="50"][nectar_icon icon_family="fontawesome" icon_style="default" icon_color_type="color_scheme" icon_color="Accent-Color" icon_padding="20px" icon_fontawesome="fa fa-podcast" icon_size="30"] Highlights from "Should We Ever Do This At The First Visit?" 0:11 - Dr. Richard Madow starts The Dental Practice Fixers Podcast with episode 92. What do you mean I can't get a cleaning on the first visit? Have you ever had a patient say that? 0:45 - Rich talks about his trip to Florida. He was a keynote speaker and at one of the sessions this question came up, which is what today's episode will be discussing. 1:00 - One way to keep low monthly credit card processing fees is by using STAX by Fatt Merchant as your credit card processing service. Find out more at madow.com/save 2:00 - If your dental office has an influence in your local chapter and would like Dr. Madow to speak at your study group, local chapter, dental meeting, etc... please email him at [email protected] 2:40 - One of the questions from one of the breakout sessions was should we do a cleaning on a new patient's first visit? One dentist said yes, the other dentist said no. Rich gives his advice on this topic. 8:40 - Rich will be making secret shopper calls and wanted to know if they would be doing cleanings on the first visit. See what happens. 10:56 - In case you didn't know, The Madow Center of Dental Practices does dental coaching. Have you gotten a dental practice snapshot? If not, check it out at madow.com/snapshot Check out madow.com to learn more about ways to help your dental practice.