11: How To Handle Complaints, Unsatisfied Customers, and Bad Reviews in Your Detailing Business

Sooner or later, a customer will have some sort of complaint or criticism over your work. No detailer is immune to this experience. As much as you try your best on each detail, there’s always room for error (and growth). So what do you say when a customer isn’t happy? How should you react to this experience? What if they leave you a bad review? In this episode, I’ll share my experiences and advice on how to best navigate it.If you enjoyed this episode and it helped you in some way, I’d l...