QTW 05: Don't Add Unnecessary Pressure When Detailing

When working on a customers vehicle, regardless of the service, you'll feel an urge to clean and detail the car to the absolute best condition possible. If you're being paid to do so, that's great.However, a lot of times we fall into a mental trap and believe the only way a customer is going to be happy with our work is if we remove every last stain or if we polish out every scratch from the paint. This creates "fake" pressure to do more than what's expected. If you enjoyed this episode ...