We Tend to Confuse Satisfaction and Effectiveness

Katie Macaulay is the owner and Managing Director at AB, the oldest dedicated internal communications agency in the UK. In this episode, we talk about how the client ask around internal communications has changed over the last few years; what role technology might play in measuring employee engagement, and why employee well being is not only an HR concern, but that of internal communications.Learn about AB Communications here: www.abcomm.co.uk