Mastering After-Sales Service to Fuel eCom Customer Retention with Amit RG, CEO at Richpanel

In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Amit RG, CEO at Richpanel. They discuss Amit's journey into eCommerce, SAAS-based software solution to streamline eCommerce customer support, and the importance of focusing on customer experience.