Building scalable hiring processes & systems promoting operational excellence w/ Stephen Poletto #184

Today’s conversation focuses on building scalable hiring processes as your org grows and creating systems that promote operational excellence, featuring Stephen Poletto, CTO @ Lattice. He shares examples of how they introduced & scaled their hiring processes to better articulate employee value propositions, implement experience differentiators, and created hiring rubrics & loop documentation. Stephen also reveals strategies for defining what operational excellence looks like within your org, how certain rituals impact company psychology / behavior, and steps for ending & replacing rituals that are no longer working. Additionally, we dissect frameworks for adding incentives within your eng org that improve organizational impact – and how to avoid bad incentives.