The summer hotel scene

With the summer travel season now underway, senior editor for hotels Christina Jelski and Jon Makhmaltchi, the founder of the J.Mak Hospitality Group, talk with host Rebecca Tobin about what travelers might encounter when they book their summer plans. Among our topics on this episode: Rising hotel rates, availability, pent-up demand, popular markets (Europe!) and the importance of great customer service from the start of the booking process. This episode has been edited for length and clarity. Episode sponsor: This episode is sponsored by Windstar Cruises. Related reports: Hotel revenue in 2022 expected to bypass 2019 levels Many Americans are planning a European vacation this summer An early-pandemic trend: Drive-market bright spots Sponsored bonus interview: Stay on after our discussion on hotels for a bonus interview with Windstar president Chris Prelog, conducted by Mary Pat Sullivan, senior vice president of marketing for Travel Weekly and the Travel Group.  Related report: Focus on Cruise: Windstar's Tahiti turnSee omnystudio.com/listener for privacy information.